1. Introduction

This Privacy Policy describes how Mynos (“we”, “us”, or “our”) collects, uses, and protects the personal data of individuals who use our Services. By using Mynos, you consent to the data practices described in this Policy.

2. Data We Collect

We collect the following types of information:

  • Personal Data: This includes name, email address, billing details, and company information provided during account creation.
  • Usage Data: Information regarding interactions with Mynos, such as search queries, timestamps, and session activity.
  • Technical Data: Information about your device, browser type, IP address, and operating system for security and optimization purposes.

3. Purpose of Data Collection

Mynos processes personal data for the following purposes:

  • To provide and improve the functionality of the Services.
  • To process payments and manage subscriptions.
  • To ensure security, detect fraud, and comply with legal obligations.
  • To send service-related notifications and updates.

4. Data Sharing and Third-Party Processors

Mynos does not sell personal data. We may share data only with trusted third-party service providers necessary for:

  • Payment processing.
  • Cloud storage and infrastructure services.
  • Customer support and analytics.

All data-sharing agreements comply with GDPR and CCPA requirements.

5. Data Security Measures

We implement industry-standard security practices, including:

  • End-to-end encryption for data transmission.
  • Access control mechanisms to prevent unauthorized access.
  • Routine audits and compliance checks to ensure data protection.

Despite our best efforts, no online service can be completely secure, and users are advised to use strong passwords and protect their accounts.

6. Data Retention Policy

We retain personal data only as long as necessary for service provision. Upon account deletion, user data is erased within 30 days, except where retention is legally required.

7. User Rights (GDPR & CCPA Compliance)

Users may exercise the following rights:

  • Right to Access: Request a copy of the personal data we hold.
  • Right to Rectification: Correct any inaccurate information.
  • Right to Deletion (“Right to Be Forgotten”): Request data deletion.
  • Right to Data Portability: Receive data in a structured, machine-readable format.
  • Right to Object: Withdraw consent for data processing where applicable.

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking Technologies

Mynos uses cookies to enhance user experience. Users may modify cookie preferences via their browser settings. Some functionalities may be limited if cookies are disabled.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Significant changes will be notified to users via email or our Website. Continued use of the Services indicates acceptance of the updated policy.

10. Contact Information

For any questions regarding this Privacy Policy, please contact us at [email protected].