Agents that actually understand.
Conversational agents connected to your tools. Support, qualification, onboarding. Not a rigid decision tree: an AI that understands context and knows when to hand off.
Three uses, one common denominator.
Overloaded support teams
You handle the same 20 questions every day. An AI agent can take 80% of them; your team focuses on complex cases.
Sales chasing velocity
Your prospects wait 24 h for a first answer. An AI agent qualifies them in 30 seconds and routes hot leads to the right people.
Ops with a heavy onboarding flow
Sign-up, document checks, FAQ: a conversational agent can drive the full journey, 24/7, in the customer’s language.
Not a widget. An agent.
Tailor-made conversational agent
Not a generic widget: an agent that knows your offering, your tone, and your internal processes.
Connection to your stack
WhatsApp Business API, Intercom, website, Slack, Teams. We plug into the channels your customers already use.
CRM & tool integration
HubSpot, Salesforce, Pipedrive, Notion: conversations come back as structured data, ready for action.
Guardrails & smart hand-offs
The agent knows how to say “I don’t know” and hand over to a human. No hallucinations, no false promises.
Native multi-language
French, English, Spanish and more. The agent replies in the customer’s language without manual logic.
Supervision dashboard
Volumes, resolution rate, satisfaction, conversations to review. You stay in control.
Four steps. No surprises.
Conversational audit
We analyse a sample of your past conversations (support, sales, onboarding) to identify real patterns.
Scoping & prompt engineering
Functional spec, model choice (GPT, Claude, Mistral), prompt and guardrail design, test plan.
Iterative build
Two-week sprints. Every version tested on real cases with your team before opening to customers.
Launch & coaching
Progressive rollout, 24/7 monitoring, continuous adjustments. The agent improves over time, no rewrite.
A recent example.
A Peruvian nursery that answers parents 24/7.
Website and WhatsApp chatbot delivered together: the agent answers parents’ questions (hours, meals, prices, visits), qualifies enrolments and books visits — in Spanish, with replies in under 30 seconds.
Read the Guardería caseAbout AI chatbots.
A classic chatbot follows rigid decision trees. An AI agent understands context, handles edge cases, and knows when to hand off to a human. The resolution rate jumps from ~40% to 90%+.
Yes. We integrate with the official, GDPR-compliant WhatsApp Business API, with Intercom, your website, or Slack/Teams internally. The channel depends on the use case.
Three systematic guardrails: the agent only answers from your knowledge base, has a confidence threshold that triggers a human hand-off, and every answer is traceable on the supervision side.
Between 4 and 8 weeks depending on scope. A FAQ support agent starts at 4 weeks; a multi-step onboarding agent (Toshify-style) takes 6 to 8 weeks.
Shall we talk about your next workflow?
30 minutes to understand your goals. No commitment.